Today i will be discussing decision support systems, what they are, their uses and the different categories of DDS.
DDS is similar to MIS in that it supports decision making within the firm. DDS is defined according to GDRC.org as an “interactive computer-based systems and subsystems intended to help decision makers use communications technologies, data, documents, knowledge and/or models to complete decision process tasks.”
This type of Information System is often aimed at executives within a business or other high ranking members of various careers throughout the workforce.
Below you will find an example of a DDS used in order to support air quality management
http://www.csse.monash.edu.au/~davida/papers/sc97/INDEX.HTM
Examples of the decisions that can be made for Using this system include:
-comparing sales revenue between two terms of a financial year.
-projected figures of a new advertising campaign
-used to show the different outcomes that can occur depending on the decisions that are made.
There are 5 different categories of DDS and they are as follows:
1: Communication driven DDS.
Communication driven DDS is used to conduct meeting and used for groups of people. enabling them to collaborate on the topic in discussion. examples of this include chats and instant messages and are usually supplied by a web or client server.
2: Data Driven DDS.
This type of DDS is used by managers, Staff and also by suppliers and is used to look into databases and also data warehouses in order to find answers to specific questions. This is accomplished by using a mainframe or client server and allows users to add value to their existing database.
3: Document Driven DDS.
This is the most common form of DDS and is used by a wide client base. It is used to search web pages and find Documents.
4: Knowledge Driven DDS.
Knowledge Driven DDS is used by all members of an organization is useful for a variety of things. It is generally used to give advice on the topic chosen and also allows customers to interact with the organization.
5: Model Driven DDS.
This is a complex computer system which helps decision making as it analysis all sides of a query and shows users the possible outcomes of their decisions. It is generally used by both managers and staff in order to solve problems.
hope this helps you all understand DDS a little bit better.
References:
http://www.gdrc.org/decision/dss-types.html
http://it-evolution.blogspot.ie/2011/03/types-of-decision-support-systems-dss.html
http://searchdatacenter.techtarget.com/definition/MIS